The Workshop is an immersive, day-long program that provides an in-depth perspective on the framework and principles of “Unreasonable Hospitality” through a mix of education, exercises, and experience design sessions. Led by Will Guidara’s team, Billy Peelle & Lindsey Peckham, it is designed to set up your team for success in consistently embodying the principles of Unreasonable Hospitality – internally with the company’s culture, and externally in the experiences you are collectively delivering to your guests. The Workshop is filled...Read More with practical applications of the lessons in the book and leaves your team equipped with a list of specific, actionable ideas to bring to life. Read Less
What a phenomenal impact on our teams... The enthusiasm and passion for hospitality resonated with everyone. Offering “out of the box” thinking and ideas, the message was delivered with genuine authenticity and emotion.
Hermes
You hit it out of the park. I could not have imagined a more personable, engaging, or relevant session – it added a great deal of value to our team.
Sotheby’s International Realty
The reaction from the teams has been amazing so far, and the conversation we had was exactly what we were looking for. The candor and storytelling were incredibly impactful in landing the key tenets of the segment — especially making the examples shared approachable and relatable for the group.
Google
I have never seen a manager meeting so well attended. The message resonated perfectly. I spoke with several individuals who were beaming, saying they now have so many ways to implement the ideas with their teams. Truly inspiring!
Blackberry Farm
We had very high expectations and it’s safe to say those were exceeded… and then some. Yesterday was a transformational day for our awesome staff, and the lessons we learned from the book and the training will reverberate for months and years to come.
NALCAB
Billy and Lindsey's presentation was superb and left a lasting impact on my team.
Cady Studios
Everything was incredible. Billy and Lindsey are amazing as expected, and the overall day was so well received by our entire team. Thanks for all you and the team did to make this day come to life.
Shea Homes
Everyone found the workshop inspiring and applicable to their work in some way. Everyone I spoke with agreed it was one of the best workshops they’ve attended.
ServiceNow
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Consider your dreams, weaved(you’ll understand what this means after the class).
